I’d like to thank you for your coordination, cooperation and going that extra mile for me in resolving this bath issue.
Please can you also pass on my express gratitude to your engineer for his patience, skills, knowledge and dedication in getting this bath back up to HC One standards and more so for going that extra mile in sourcing parts. He’s a valuable asset to your team and HC One and I’m sincerely hoping to utilise his skills across more of my homes.