Servicing & Maintenance
Keep your care equipment safe, compliant, and operational with our comprehensive maintenance programmes and rapid breakdown response.
Complete Equipment Protection
We provide end-to-end maintenance so your equipment is always ready when you need it.
LOLER Testing
Statutory LOLER inspections for all hoisting equipment, ensuring legal compliance and resident safety. Digital certification provided.
Breakdown Response
Rapid response for urgent equipment failures. Our nationwide engineers carry extensive van stock for a high first-time-fix rate.
Preventive Maintenance
Scheduled servicing designed to catch and resolve issues before they become costly breakdowns.
How our service works
A streamlined process designed to get your equipment back up and running with minimal disruption.
Step 01
Request Logged
Contact us by portal or phone. Emergency calls are flagged.
Step 02
Triage & Dispatch
An engineer is assigned with the right parts for your equipment type.
Step 03
On-site Fix
A high first-time-fix rate keeps downtime to a minimum.
Step 04
Compliance Logged
A digital certificate is issued for your CQC records.
Emergency Breakdown? (Out of Hours)
Our team is available 24/7 for urgent equipment failures.
- 01709 820216
CQC Compliance Guaranteed
Our maintenance programmes provide full digital documentation to support your CQC inspections — accessible instantly through our customer portal.
- Digital asset register
- Automated compliance reminders
- Instant certification access
- Detailed service history