Welcome to Your Advinia Mattress Management Programme
First, please choose one of the options below that best meets your mattress needs. The options are to:
- Send in a used mattress for decontamination and storage
- To exchange a broken air mattress.
Secondly, please follow the instructions for your chosen option below.
OPTION One: You have a mattress that has been used by a resident and requires decontamination and storage at Harvest Healthcare. Please fill out the form below:
- Contact Harvest to let them know about the mattress on the above form
- The Harvest driver collects the mattress. Please make sure all is boxed up otherwise, please state on the form if boxes are required
- Harvest asset tag, fully decontaminate and service the mattress
- The mattress is added to the Advinia stock of mattresses ready to be called upon by a home.
OPTION Two: You have an air mattress for a resident which is broken, and you need to exchange it. Please fill out the form below:
- Contact Harvest Healthcare on the above form
- Harvest dispatch a fully decontaminated and serviced Advinia air mattress
- Delivered to the home next working day (please note cut off for next working day delivery is 12 pm)
- Use the packing to box the broken mattress and pump
- Harvest driver collects the box and returns it to Harvest
- Harvest asset tag the mattress, decontaminate and services it
- Add to the Advinia stock of mattresses ready to be called upon by a home
If you would like next day delivery please be aware that there is a 12 pm cut-off. Any mattresses ordered after 12 pm will not arrive the next day.
For any queries please contact Harvest Healthcare on 01709 377172 and choose option 3 for the mattress repair department.
Alternatively, email
Darren Miller estates.director@advinia.com
Michael Holms assistant.estates.director@advinia.com
Paddy Mosely propertymanager.northwest@advinia.com
Tony Jackson propertymanager.south@advinia.com